Hello…
Received your letter regarding my stay at Camelot Resort in Pass-a-Grille, FL. Just now had time to write you. You know, it is often that people complain, but we take little time to give praise. Thus, the purpose of this email.
I was staying at another “resort” prior to Camelot. My scheduled time was about to come to an end, but I needed another week to meet up with a friend.
Came upon Camelot while out riding one day. Your staff was so friendly that we immediately knew this was the place to extend our stay. You couldn’t have done better in choosing the ladies in your front office to represent your management group. Kudos to them and to you.
We had a corner unit that had an incredible view. Loved the balcony, the private entrance, all the windows, king-sized bed, furnishings, cleanliness, quiet area and great square footage. Everything worked. Yay! Carpet not great, but understand it is being replaced. Otherwise, very nice and wonderful accommodations. Loved the pool area, heated pool, hot tub, etc.
Of course, access to beach goes without saying. Almost like having a private beach. This is why we love Pass-a-Grille. Don’t tell anyone! 🙂
The only complaints would be the construction going on behind us, but that was about to be completed and not your fault. Also, it seemed that children/teenagers showed up after school almost every day. I have nothing against children/teenagers. They were well-behaved. There just wasn’t as much room in the pool once they arrived so we didn’t add to the number. The evenings around the pool were quiet and were enjoyed very much.
I have added my name to your list to stay again next year. Thank you for the opportunity to share my experience. I own a business and understand the importance of customer service. It will make you or break you. You should all be millionaires soon!! 🙂
